Fronged
- Excellent quality/price ratio
- Attractive, customizable chat interface.
- Live chat, content search engine, emailing and trigger marketing included
- API available
- Improveable administrator design
What is Fronge?
It would not be fair to say that Fronged is a simple customer service chat. Fronged allows you to attend your website visitors in real time, you can use it as a customer service channel, as a onboarding solution and as a sales tool thanks to its automation and customization functionalities.
We have discovered this tool recently. It has functionalities that do not have much to envy to any of their older brothers such as Intercom, but with much more competitive prices.
Fronged functionalities
Live Chat
A chat with an attractive interface with many possibilities. Emojis, load images and the necessary GIFS to offer fun customer service.
Knowledge base - support channel
You can create supporting documentation in Fronged to, through an integrated search engine, solve the main doubts of your customers.
Automated messages
You can release chat messages or various popups (Widget, Pop-Up) depending on the behavior of your website. If you have visited one or several certain pages or based on concrete events such as answering a message.
Email marketing campaigns
I have already told you that it is not a simple chat. You can send emails to your users, segmenting for multiple parameters (language, city, UTM ...)
Fronged prices
Pros and cons
- Excellent quality/price ratio
- Attractive, customizable chat interface.
- Very complete (Live Chat, content search engine, emailing and trigger marketing)
- API available
- Improveable administrator design, it shows that it is a young product. But for nothing is a handicap.
Installation and integrations
You can easily integrate with:
- Shopify
- WordPress
- Woocommerce
Although you can integrate it with any platform, it is about adding a simple script. It will take you 5 minutes. It also has API.
Fronged benefits
- It has an all -terrain Livechat. To attend, solve and sell.
- Benefits similar to leading tools in the sector but with much lower prices
Consultant in Ecommerce / Amazon since 2,000. Partner of: Helium 10 , Jungle Scout , Avask , Helium 10 Seller Solutions Hub Partner
SPECIFICATIONS: Frog
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MISHKA Moral (Verified owner) -
Recently I had the opportunity to use Frogs and I must say that product quality is remarkable. The interface is intuitive and greatly facilitates navigation, which is a plus for users with different levels of expertise. The Customer Support is efficient and resolved my doubts quickly and precisely, although there were a couple of occasions where the response time could have been more agile. In terms of Value for Money, I consider that it is well balanced, offering many functionalities for a reasonable price. In general, my experience has been positive and I would recommend rubbing others.